Maria Frankland

Author and Poet and Creative Writing teacher

 Privacy Policy and T&Cs

Who I am
In this policy whenever you see the terms ‘I’, ‘Me’ or ‘My,’ it refers to Maria Frankland (Author, Poet and Creative Writing Teacher)  I have been established as a Creative Writing Teacher since April 2013.

I am also the sole proprietor of 'Autonomy Press,' a small press which hosts my fiction, poetry and how-to books for writers.

What information do I collect about you?
I only collect details that I need through this website and my secure email service provider:

  • to provide the service you have requested, this will include a sign up to a course or free subscription to news and events.
  • To keep you informed as a reader of forthcoming publications that may interest you.

The personal information I collect may include:

  • Your name including title.
  • Email address.
  • A record of any correspondence between us.
  • Details of any transactions you carry out via my website (only Stripe will hold your secure details - I do not access these.)
  • Your contact preferences.

How will I use the information I collect?
I will only use your information for the purpose you provided it for or have given me prior consent for.   This may include:

  • To process an online purchase.
  • To send information about the writing courses and events that may be of interest to you.
  • To send you other information you may be interested in, e.g. book publications, free writing resources.

How I share your information
I never share your personal information with any third party or external organisations for any purpose.  I work with carefully selected service providers who carry out some functions on my behalf.  These service providers will act on my instructions and adhere to the EU GDPR (General Data Protection Regulations).  These include:

  • I use a bulk email distributor (Mailerlite) for any e-news. Your information is stored securely and is password protected.
  • I use Stripe to process online payments for my online courses.  Your information is only ever known to Stripe, not to me.

I ensure that any transfer of data is done securely, in accordance with best practice and in accordance with GDPR (General Data Protection Regulation).

I will never sell or pass your personal data to a third party for marketing purposes.  I will only use your data to contact you myself if you have given me permission.

How I store your data and keep it secure
I take all reasonable steps to ensure your data is kept secure.  I hold personal data in electronic form only.
I will keep your information only for as long as I need it to provide you with the goods, services or information you have requested.  All electronic information is password protected.  You can unsubscribe from my mailing list at any time.

Changes to Privacy Policy
I regularly review this Privacy Policy.  The latest version will be available on my website

This policy was last updated on 8th March 2024.

How to contact me
By email:  [email protected]

Terms and Conditions

Online Creative Writing Courses

I offer a 14 day money back guarantee on my courses.

If for any reason, you decide you do not wish to continue with the course you have purchased, you must inform me in writing, by e-mail, within exactly 14 days of the purchase date.

It will be necessary for me to deduct £10 to be refunded for fees and admin Your refunded payment may take up to 5 days to be credited back to your payment method.

Please note: this course does not include an individual critique service.  It is designed to develop your writing skills and provide self-editing help. See the private consultancy section below if this is something you would like to add to your course.

Paying for Online Courses by Instalments

If opting for the instalment arrangement, you will purchase your course through 5 monthly payments of £20.  If any of these 5 payments are not made, sessions will be paused until they are brought back up to date. You are covered, as above, by the 14 day money back guarantee.  Payments will automatically cease after 5 payments have been made.

A discount of £15 overall is offered for writers choosing to pay in full.

Private Consultancy

I am available for private consultancy by arrangement, both online and in person.  The date, time and location will be agreed by prior arrangement and will incur a fee.

Payment for sessions must be in place a minimum of 24 hours before the session is due to take place. I regret that I will not be able to hold or confirm a session that has not been paid for within this time.

I will wait online for 15 minutes for a client whom is not online at the agreed session times, after which I will end the session time. Sessions that are not attended will not be refunded.

Manuscript Critique

I offer manuscript appraisal whereby a in-depth analysis off an extract of your work will be provided along with a written overview.  This is currently charged per 500 words or per 20 lines of poetry and my fee is available upon request. Using a short sample, I am able to identify strengths and weaknesses which will translate to the rest of your work in progress.

Payment for this service must be made alongside the submitting of your extract.

Public Speaking

I am available for public speaking and group consultancy by arrangement, both online and in person.  The date, time, location and fee will be agreed by prior arrangement.

I have Qualified Teacher Status and an MA in Creative Writing.

If any clarification is needed in respect of the above terms and conditions, please do not hesitate to contact me at [email protected].

Maria Frankland 8th March 2024